User Survey

Company Name (required)

Name

Email (required)

Phone

Type of Service Utilized?(required)

ProductsServicing/ Repairs

How satisfied were you with the overall product / service?

Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

Would you recommend our products/service to contacts within your industry?

DefinitelyProbablyNot SureProbably NotDefinitely Not

Would you use our products / services in the future?

DefinitelyProbablyNot SureProbably NotDefinitely Not

How long have you used our products / services?

First Time1-11 Months1-3 YearsOver 3 Years

How often do you use our products / services?

2-3 times a monthOnce a monthLess than once a month

What aspect of the products / services were you most satisfied by?

QualityPriceTurn Around TimePurchase ExperienceService / Repairs PerformanceCustomer Service

If applicable, what aspect of the products / services were you most disappointed by?

Not ApplicableQualityPriceTurn Around TimePurchase ExperienceService / Repairs PerformanceCustomer Service

What do you like about the products / services?

If applicable, what do you dislike about the products / services?

Thinking of similar products / services offered by other companies, how would you compare the products / services offered by our company?

Much betterBetterSomewhat betterAbout the sameSomewhat worseMuch worseDon't know

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