Frequently Asked Questions
Do you have a question for Advanced Endoscopy Devices? Click on any of our frequently asked questions to reveal the answer. If your question was not answered, please reach out to us using the contact form below.
Repairing an instrument is more cost effective than buying a brand new one. Because of our competitive prices and expert knowledge, we are able to repair your instrument(s) at a substantial cost savings. We are also able to remanufacture obsolete instruments declined by manufacturers as non-repairable.
How long does it take for my instrument(s) to be repaired?
Because of our extensive parts inventory and in-house master technicians, we are able to offer our customers the shortest turnaround possible which is 24 hours in most cases. Our technicians have a combined work experience of over 200 years.
What makes you different from your competitors?
We service every product we sell and have the best warranties in the industry. We are also able to meet and even exceed customer expectations for sales, service, and repair.
Where are you located?
We have a 16,000 sq. foot facility located in Los Angeles, California. There, we have an endoscopy repair lab, an endoscopic product training center, and a high-tech endoscope and instrument manufacturing center.
Aside from repairing instruments, have you developed any products of your own?
We are proud to own the patent to FLEXLAP®. It’s the first full line of completely reusable articulating laparoscopic instruments. It’s the most versatile laparoscopic instrument available and it helps overcome the limitations imposed by straight instruments. This enables more efficient performance of advanced laparoscopic procedures.
